As of Winter ’14 release, email templates used with approval processes (e.g. email alert sent upon approval or rejection) can include {!ApprovalRequest.field_name} merge fields. For example {!ApprovalRequest.Comments} merge field returns the most recently entered comment in emails for an approval step.
However, these merge fields do not work in visualforce email templates. Thankfully, Pradeep on the Salesforce Developer Forums came up with a solution to use a visualforce component in the template backed by a controller that queries the approval step information. Ingenius!
I’ve included gist of my rendition of the apex class, visualforce component, and usage in an email template. I hope this saves you the headache and trouble I went through!
This looks great! How do you include more than just the most recent comment? Thank you!
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Thanks Jessie! Great question, I’ll need to tweak the code to support more than the last comment. Should be straight forward to do. I’ll see if I can’t get to this soonish and give an update.
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Hello…. I cannot get this to work correctly. It keeps saying “Error: Component c:approvalrequestcomments does not exist.” Do you know what is not configured properly?
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